Frequently Asked Questions
The Valley Toffee team prepares each batch fresh when ordered. Please note it is made without preservatives or additives. So depending on the amount of toffee ordered and the number of flavors it could take 3-4 days for the toffee to be made, cooled, prepped, packed and shipped. We thank you for your patience in advance and thank you.
If you need priority shipping, please contact us directly to discuss your needs and request. We can be reached at adminsupport@valleytoffee.com. (Priority shipping costs apply)
Please note shipping around the holidays can be a challenge. We will do our best to meet your specific needs.
Valley Toffee makes your toffee fresh, but we recommend for optimum freshness store the toffee in the refrigerator.
We utilize Peanuts or Cashews usually. Our Toffee does not currently include Almonds due to a severe allergy to Almonds.
Our household and business try to be very aware of food allergies. When you place your order please be sure to add information regarding any food allergies. At this time, even though we offer several flavors of Toffee without any nuts; the toffee is made in the same kitchen as ones with nuts.
Yes, absolutely. we will be happy to help build your custom client gifts. We can drop ship items from your address too😊
We will be happy to customize your order based on your needs. Please contact us via email at adminsupport@valleytoffee.com. We will do our best to accommodate your individual need.
We do create specialty items that do not have any nuts. However, the items are made in a kitchen that uses tree nuts. We do clean all equipment thoroughly and sanitize all items in between production of items that contain nuts.
Valley Toffee uses Wix Payments and is 100% committed to protecting you. Wix Payments complies with the Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is the highest information security standard for organizations or companies that accept credit card payments.
We will be happy to help you. Valley toffee makes a great gift for your clients. We are a new company but will be happy to build customized orders for your clients. Please email us at adminsupprt@valleytoffee.com.
Valley Toffee products are shipped through USPS
There are additional shipping fees. Our Toffee prices do not include shipping fees
If you are not satisfied with your order please contact us at adminsupport@valleytoffee.com, so we can coordinate replacement or refund.
MADE IN A HOME KITCHEN
Permit #: 0502164
Issued in county: Santa Clara
Original Toffee
Valley Toffee. San Jose, CA 95111
Ingredients: Butter (pasteurized cream, natural flavoring), and
Pure Cane Sugar
Toppings: Peanuts, Semi-sweet chocolate
(sugar, chocolate, cocoa butter, milk fat, soy lecithin, natural flavors)
Contains Peanuts, Soy and Milk
Net Wt. 8 oz./ 226.796 Grams
Per the State of California, there is tax on items processed and prepared in a home kitchen. This is a recent change. Thank you for your understanding.